Exceeding Patient Expectations
All generational, social, economic, and cultural demographics
We strive to deliver an experience that is not only comprehensive but one that enhances the eye exam experience across all ages and demographics.
- With remote exam technology, optical exams are now more readily available to millions of patients that require corrective lenses but do not receive annual eye exams.
- The DigitalOptometics platform provides patients increased and convenient access to necessary vision interventions and advanced diagnostic tools that can decrease wait times, improved care efficacy & clinical outcomes.
NPS (Net Promoter Score)
At DigitalOptometrics, the voice of the patient is the touchstone for how we measure success. NPS (Net Promoter Score) is one of the most recognized methods to measure customer/patient experience, assess the overall perception of a brand, and help predict business growth.
- Hundreds of thousands of our patient reviews (NPS) have proven that the DigitalOptometrics platform provides an enjoyable, optimized and simplified cost-effective patient experience.